Terms and conditions

Seller:
Krysl Leather Goods s.r.o.
Tomanova 2537/9
30100 Plzeň
Czech Republic
IČO:04733576
E-mail address: info@krysl.eu

Privacy Policy

We at Krysl Leather Goods s.r.o. are committed to protecting your privacy. We use the information you give to us to process orders and to help us provide an improved service.
When you order we need the following information.

  • your name
  • 
email address
  • delivery address
  • 
credit card or debit card number
  • 
card expiry date
  • 
security code
  • 
Telephone number (for urgent contact if there is a problem with your order and for delivery purposes).

If you sign up for our email newsletter we may notify you about changes to the website, new services and special offers. If you do not want to receive this information please let us know by email.


We do not share any of your details with other companies other than those that are needed to provide your delivery.

Use and security

You are entirely responsible for any and all activities that occur under your account, which is provided to you by Krysl Leather Goods s.r.o., and you agree to notify us immediately of any unauthorised use or any other breach of security.

Website Conduct

You agree to abide by all applicable local, state, National and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs and other information provided on the website are the exclusive property KRYSL leather goods. Any copying of them requires the written permission of Krysl Leather Goods s.r.o..

Price of Goods

The price listed on the website includes V.A.T. but not any other relevant import, export or local taxes that are relevant to you the purchaser. These are the sole responsiblity of the purchaser.


Shipping & Postage

Postage to Europe and the rest of the World will be with DPD, or Ceska Posta and delivery takes 1–14 working days depending on where you are.

  • Czech Republic 6 EUR
  • Europe 15 EUR  | Accessories 6 EUR
  • Rest of World 35 EUR | Accessories 6 EUR

Taxes and duties have to be payed by the customer.

Payments

Krysl Leather Goods s.r.o. accepts payments through VISA, Mastercard or PayPal. Credit card payments are handled by our payment partner GoPay to guarantee secure payments. To ensure your safety and comfort, we use secure order forms 3-D Secure. No external parties are able to access any information provided by you.

Laws

The terms of use shall be governed by and construed fully in accordance with the laws of the Czech Republic. You and we agree to submit to the exclusive jurisdiction of the courts located in the Czech Republic.

Returns

*Please note – mark returned packages as ‘RETURNED GOODS’ – this helps us avoid unnecessary customs charges and speeds up the returns process.*

Return claims to:

Krysl Leather Goods s.r.o.
Tomanova 2537/9
30100   Plzen
Czech Republic
Please include your name and order number.
Please contact first on info@krysl.eu

Returned items must be in their original condition and returned to us within 14 days of receiving the goods. Returned items must be unused and in the relevant packaging where ever possible. Garment labels should not be removed. Except in the case of incorrectly supplied or faulty goods, where your statutory rights apply.


Returned goods will be exchanged or refunded (minus the delivery cost and any other relevant costs incurred).


Trade Description

We have made every effort to ensure photography, description and details are correct and accurate. However, slight differences in colour and texture may occur and manufacturers’ specifications may change slightly after going to press. Please note all measurements are approximate.

Stock Availability

In the unlikely event that something that has been ordered is out of stock we will part–ship and give you the option of a refund/exchange on the outstanding item/ items or the option of having the item charged to you and then sent on when it comes into stock if this can be possible within a reasonable amount of time.

Links

Our website may contain links with other websites that are outside our control and are not covered by our privacy policy. If you access other sites using our links please be aware that they probably have different privacy policies than us.

RIGHT REFUSE ORDERS OR TO CANCEL

We reserve the right to refuse any order or to cancel any purchase, irrespective of the grounds. We also reserve the right to cancel any purchase (an order which we have already accepted) in the following situations (amongst others), without being held liable for any damage or costs:

  • The product is not available / in stock (any payment will be refunded)
  • The bank details are incorrect or unverifiable
  • The order has been detected by our security systems as an unusual order or an order which could be an act of fraud
  • If the information that the Buyer has filled in is incorrect and/or incomplete, or if the Seller is reasonably entitled to doubt whether that is the case.
  • If the Buyer has already failed to comply with his/her payment obligations towards the Seller in the past.
  • If the Buyer’s payment is not received within the agreed term
  • The price(s) of the product(s) was/were incorrect
  • We have not been able to deliver the package to the address given

INTELLECTUAL PROPERTY

This site is owned and operated by Krysl Leather Goods s.r.o.. The presentation and each of the materials, including trademarks, logos and domain names, posted on the web sites located at www.krysl.eu (hereinafter the "Site"), are protected by the applicable laws as regards Intellectual Property, and are owned by Krysl Leather Goods s.r.o. or its subsidiaries, or have been subjected to authorization of use granted to it.

No material from the Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any way, on any support, in total or in part, without KRYSL leather goods written consent, except for press use only, on condition that intellectual property rights and all other property rights are respected. The only authorized copies are for personal, non-commercial, home use.

All authorized use of visuals, whether constituting the site or included within it, must not be distorted, modified or altered in any way whatsoever. Krysl Leather Goods s.r.o. or its subsidiaries reserve the right to take legal action against any counterfeit of its intellectual property rights.

EET

Podle zákona o evidenci tržeb je prodávající povinen vystavit kupujícímu účtenku. Zároveň je povinen zaevidovat přijatou tržbu u správce daně online; v případě technického výpadku pak nejpozději do 48 hodin.